Reviews (2,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email marketing, noting increased engagement, conversions, and sales. It features a user-friendly interface with tools like drag-and-drop email builders and robust automation. The app integrates well with platforms like Shopify and WooCommerce and includes SMS marketing. Merchants appreciate the 24/7 exceptional customer support and continuous updates with new features, describing the app as a game-changer for their marketing efforts.
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Love Omnisend. Have used them for 4 years now across 8 of our brands. Mangirdas our account manager is great as well and has helped improve our accounts a lot
Thank you for your continued trust over 4 years and across 8 brands. We’re glad Omnisend and Mangirdas have helped optimize your accounts, and we look forward to supporting your ongoing growth.
We've been using Omnisend now for almost 5 years across 4 brands and we love it! The team (esp Mangirdas) are great - super informative, available and helpful. They genuinely 'get' ecommerce. Omnisend seamlessly links to Shopify and the platform is so easy to use, always adding new and relevant features. Thank you Omnisend, we're a happy customer!
Thank you for sharing your experience. We’re proud to have supported your brands for 5 years and appreciate your recognition of Mangirdas and the team. Our focus will remain on delivering relevant features, seamless integrations, and reliable support so your business can keep growing with confidence.
Love Omnisend – I’ve been using the platform for quite some time now and can genuinely recommend it!
What stands out most is the human connection. I’ve been working with Matas Z to help one of our brands sharpen their email marketing, and it truly felt like he had our back every step of the way.
The platform itself keeps getting better too – new features are shipped regularly, and it just keeps improving.
If you’re using another EMS and not completely satisfied, you should definitely give Omnisend a try!
Thank you for such an amazing review and for trusting Omnisend with your brand’s email marketing! We’re delighted to hear that both the platform improvements and the human support behind it have made such a difference for you. Our team is always focused on building features that bring real value while making sure you never feel alone in the process. We’re so glad you’d recommend Omnisend, and we’ll keep working hard to exceed your expectations.
Omnisend has quickly become one of our favorite tools for running email marketing on our Shopify store. The platform is super straightforward, so setting up campaigns and automations takes no time at all. We especially love the pre-built workflows — welcome emails, abandoned cart reminders, and product promotions — they’ve made it easy to stay consistent and drive more revenue.
The support team deserves a shoutout too — they’re fast, knowledgeable, and genuinely care about helping you succeed. Since implementing Omnisend, our email strategy feels more organized and effective, and the results speak for themselves. A fantastic choice for any Shopify merchant looking to scale smarter.
We’re thrilled to hear Omnisend has become such a trusted part of your Shopify toolkit! 🚀 Consistency and revenue growth are exactly what those pre-built workflows are designed to deliver, so it’s fantastic to know they’re working well for you. Thank you for recognizing our support team too — we’ll be sure to pass that along. Here’s to even more organized, effective, and scalable email marketing wins ahead!
Omnisend offers everything I need in an email platform for my size of business. The overwhelming difference to other platforms is the personlised customer care. I am extremely fortunate to have Matias as my account manager who is basically like having an additional member of the team. He is always recommending improvements and is extremely hands on in showing me how to use the platform effectively. Well done Omnisend. I would highly recommend.
Thank you for sharing such thoughtful feedback. We’re delighted to hear that the platform and personalized support are serving your business well. Matias is a fantastic partner, and we’re glad he’s helping you get the most value from Omnisend. We look forward to continuing to support your growth.
Omnisend’s customer service—and especially their account managers—are truly outstanding. Our brand works directly with Gintare, and she is always ready to help with any questions. I always feel a high level of support and dedication from the Omnisend team, and their guidance has a real impact on achieving the best results for our brand.
Thank you for highlighting your experience. We’re glad Gintarė and the team’s support has been impactful in helping your brand achieve strong results. Your success is at the center of everything we do, and we look forward to continuing the partnership.
A Must-Have Marketing Tool for E-commerce Growth - Easy to use and extremely effective!
As a user since 2022, Omnisend has been a great tool for our growth. The platform is very intuitive, making campaign and automation setup simple. These features have significantly boosted our sales. Plus, their customer support is always quick and helpful whenever we need assistance. Highly recommended!
We’re so glad to hear Omnisend has supported your growth since 2022! 🚀 Making campaigns and automations simple yet effective is exactly what we aim for, so it’s great to know they’ve helped boost your sales. Thank you for highlighting our support team too — they’ll love hearing this. Here’s to even more growth and success ahead!
We’ve been using Omnisend for our Shopify store and couldn’t be happier. The app is intuitive, feature-rich, and made it easy to automate our campaigns while boosting opens, clicks, and conversions right away.
A special thanks to Matias for his fast, professional, and always helpful support. He guided us step by step through the setup and answered every question with clarity.
Highly recommended for anyone looking for a solid, user-friendly platform backed by outstanding customer service!
Thank you for the thoughtful feedback. We’re glad Omnisend has helped streamline your campaigns and improve performance right from the start. We’re also proud of the support Matias provided — ensuring a smooth setup and clear communication is key to helping you grow. We appreciate your recommendation and look forward to continuing to support your success.
Omnisend is extremely efficient to use, with a highly user-friendly UI and thoughtful design in every operational detail. Their customer service responds online very promptly—typically with a real person addressing our various questions within ten minutes.
We've been long-term users for years, spending a few thousand dollars monthly on fees, but the cost-performance ratio is still very high. The account manager provides us with plenty of global perspectives and professional advice. I hope Omnisend continues to grow stronger and stronger.
Thank you so much for your continued partnership and thoughtful review. We’re grateful for your long-term trust and investment in Omnisend — it means the world to us. It’s fantastic to hear that our platform’s design, performance, and support have delivered consistent value for your business. We’ll keep pushing forward to grow stronger together and ensure Omnisend remains a powerful ally in your success.
Omniesend has become my favorite email marketing tools. The integration with our Shopify store has been seamless and makes segmentation super easy! They have made it super easy to stay consistent and drive more revenue. And Melanie, our Customer Success Manager has been amazing! She's helped us make sure our account is properly set up and gives tips to help maximize ROI with Omnisend.
Thank you for the kind words and thoughtful feedback. We’re so glad Omnisend has helped simplify your email marketing and drive results, especially through a smooth Shopify integration. Melanie is dedicated to helping our customers succeed, and we’re glad she’s made such a strong impact. We’re excited to continue supporting your growth.