Reviews (2,839)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly drag-and-drop email builder and responsive customer support. It offers robust email marketing tools like automation, segmentation, and personalized journeys, enhancing engagement and conversions. The app integrates well with e-commerce platforms like Shopify and WooCommerce, features competitive pricing, user-friendly analytics, and effective SMS marketing tools. Additional benefits include customizable email templates, educational resources, and a free plan option.
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Saleh was incredibly helpful and was able to answer all of my questions clearly! Also, every other time I've needed to contact Omnisend's support, everyone's always been nice and able to help me out. Regarding Omnisend itself, I enjoy using it and I really appreciate the new features that are being added over time.
Big shoutout to Saleh (and the whole crew!) for always being there for you! 🙌 We love hearing that Omnisend’s been a joy to use and that the growing list of features is hitting the mark. Thanks for the love — we’re lucky to have awesome customers like you!
We've been using Omnisend for over five years now, and I'm consistently impressed with how the platform continues to evolve with innovative features and improvements. The user-friendly interface, automation capabilities, and advanced segmentation make it an essential tool for our email marketing strategy. Their customer support team is highly qualified, responsive, and always ready to help with any questions or issues. Omnisend has truly made a difference in streamlining our campaigns and boosting engagement!
Over five years together — and still going strong! 💪 We’re incredibly grateful for your continued trust and thrilled to hear that Omnisend keeps evolving in a way that supports your strategy. From automation to segmentation and support that’s always ready to jump in — we’re here for it all. Thanks for growing with us and for such thoughtful feedback!
Absolutely love using Omnisend. I have used Klavio and Mailchimp before, but with being a full-time artist, this has been the simplest and most effective email host that I've used. Love it!
We’re so happy to hear that Omnisend has been the simplest and most effective tool for you — especially with your busy schedule as a full-time artist! 🎨 Thanks for making us a part of your creative journey. We’re here to keep things easy and effective for you! 🙌
I’ve been using Omniset for a while now, and I have to say—it’s an absolute game-changer, especially if you don’t have a marketing background! The setup is incredibly easy, and no coding experience is needed. The email templates look sleek and professional right out of the box, making it simple to create stunning campaigns without any headaches.
One of my favorite features is how effortlessly you can track your business performance. The charts and analytics are super user-friendly, giving you clear insights without feeling overwhelmed by data.
Omniset also runs webinars that are super useful, helping you get the most out of the platform. And their customer service? Top-tier! They’re incredibly responsive, helpful, and patient—especially if you’re struggling with the basics, like domain setup (we’ve all been there, haha).
So far, I absolutely love Omniset. If you’re looking for an easy-to-use marketing platform that delivers great results without the technical hassle, this is it! Highly recommend.
Game-changer? We’ll take it! 🚀 We’re so happy to hear that Omnisend is making email marketing easy and effective — even without a marketing or coding background!
Sleek templates, user-friendly analytics, and helpful webinars are all designed to keep things simple while delivering real results. And of course, our support team will be thrilled to know they’ve made your experience even smoother (we totally get the domain setup struggle!).
Thanks for the glowing recommendation — we’re excited to keep supporting your success!
Use Omnisend and Grid & Pixel (App ) in combo- makes life so much easier for solo small business owners with no marketing backgrounds !! Totally worth it! Can send amazing first class emails in under 5 minutes!
Thank you for the amazing feedback! 🙌
We love hearing that Omnisend (especially paired with Grid & Pixel) is making life easier for solo business owners — exactly what we hope for! First-class emails in under five minutes? That’s the kind of time-saving win we’re all about. Thanks again for the kind words and for letting us be part of your journey!
I've used them all. Omnisend is the winner...
So, I wont be that person to name drop the ones I've been through (you all know them by name), instead I will focus on why Omnisend is the one I ended up with.
Pricing? Yeah sure. They are far less expensive than a lot of their competition. Especially at scale. But that doesn't mean anything if the value provided also is degraded.
Tech? Yup, it's super easy to set up and use. Flows are there with the push of a button, and everything is easy customizable. But that really doesn't mean anything in the long run as well, you can pretty much learn to manage almost anything with time.
Where Omnisend SHINES is in their customer support and dedicated team. I had SO many issues in dealing with thing I've never knew about when I started my business journey. Its DMARK, APIs, SPF, Custom Events, DKIM, Domain Reputation... the list never ends...
And they been there, helping me through it all. Brainstorming, solving, helping. Being nice, kind and supportive. A couple of days ago, Emna pour her heart and soul into solving an automation-issue, today Maria delivered in solving a Trigger-issue for a flow.
We have always worked it out, together!
So, unless Omnisend drops the ball, they are 100% stuck with me on my journey because they are too good of a partner to leave behind.
I cannot recommend them enough!
Now this is a review that deserves a standing ovation! 👏 We’re beyond thrilled to hear that, after trying them all, Omnisend has earned the top spot on your list. Pricing and tech are important (and we’re glad those hit the mark too!), but what truly makes us smile is knowing that our support team has been there for you every step of the way.
And trust us, we have no plans to drop the ball — we’re in this for the long haul! Thanks for such a thoughtful and amazing review. It means the world to us!
Great app and supports the business well. The support provided is amazing- quick to resolve any issues and Salma even sent screen recordings for me to complete the task needed. I'd recommend this app and anyone struggling- ask for Salma!! Thanks so much!
Now that’s what we call a glowing review — thank you so much! 🌟
Salma is absolutely doing a happy dance right now (and honestly, we are too). Screen recordings, fast fixes, and helpful vibes? That’s how we roll. Thanks for the kind words and for spreading the love!
We accidentally deleted a huge part of our email contacts, so we were beyond relieved when the Omnisend team managed to recover them. Huge thanks for that, especially also to Chaymae from customer support, who was super helpful :-)
Accidentally deleting a huge part of your email contacts? 😱 Talk about a heart-stopping moment! We’re so relieved we could help recover them — and Chaymae will be thrilled to know she made a difference! Huge thanks for your kind words, and here’s to smooth sailing (and fewer accidental deletes) from here on out!
This App is easy to use & has a lot of different options.
We have used it for about 4 years with great sale results.
Four years and counting! 😊 We’re so happy Omnisend has been a key part of your marketing success. Thanks for your loyalty and for sharing your experience!
Omnisend has been extremely "user friendly" and helped us stay in contact with customers after events to gain additional sales!
That’s exactly what we love to hear — easy to use and driving those extra sales! 🙌 We’re so glad Omnisend is helping you stay connected with your customers after events. Thanks for sharing your experience — we’re cheering you on for even more wins ahead!